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At Airbox we offer end-to-end ecommerce fulfilment. From receiving stock from your manufactures, to handling after sales and returns.
We utilise state-of-the-art warehouse technology systems to ensure stock control and dispatch as well as cross-party integration with all major e-commerce and courier platforms. With business shifting towards an online landscape it is important that our clients know we stay ahead of the curve with our software systems.
Order fulfilment is a key part of the consumer’s brand experience. We appreciate that the post purchase experience needs to remain on brand and be as seamless as possible. We can help you amaze your customers and ensure they come back time and time again.
We offer bespoke solutions from packaging, shipping services, to customer service and more. We do all we can to help our brands stand out from the competition.
At Airbox we see the main aim of our ecommerce fulfilment division as keeping our operation completely visible and transparent to our brand owners whilst delivering the perfect buying experience to your end customer. How do we achieve this?
Our clients have full access to our system where they can follow the progress of all orders & monitor dispatches, pull inventory reports, input orders and much more. We take our role of being in charge of your logistics very seriously and to us full transparency over all of our work is absolutely essential to building the long term relationships we have formed with our clients.
We are proud to provide ecommerce fulfilment services to some household names. However, many of our clients have scaled with us. We cater to brands of all sizes and know exactly what it takes to help you grow.
When we receive your items into our warehouse each product is individually barcode scanned into a location within our purpose built pick face. This allows us to create a report showing you the variance between what you have purchased from your factory and what you have actually received. Our warehouse management system will then integrate these figures into your selling platform.
We work on a barcode verification system to ensure complete picking and fulfilment accuracy. All of your orders are sent to our hand-held scanners and the items are firstly scanned into a tote when picked and then scanned once more at our dispatch station. This two-step verification process has allowed us to have near perfect picking accuracy across all of our clients.
We don’t waste any time printing picking sheets, instead, we pick all of your orders in batches which allows us to fulfil high volumes of orders each and every day. We have clients who dispatch up to 1000 individual daily orders, so we are very confident that our system is the most efficient method possible to ensure all orders are dispatched on the day they are placed.
A huge part of 21st century e-commerce is the buying experience when the order are received by the end customer. We believe that giving your end customer the best possible experience is a sure-fire way to increase the chance of repeat purchases. We work very closely with the UK’s largest packing company and can offer a large variety of packaging and also help in producing bespoke packaging you may want for your product. Our experienced dispatch and packing team will pack to your specified requirements be it VIP packaging for influencers, handwritten notes, bubble wrapping, kitting, steaming or whatever it is you require.