As part of our comprehensive service, we offer specialized customer service and aftercare support. Our ability to represent clients with the same ethos and care they expect sets us apart in the warehousing industry, and we’re proud to provide this to our brands.
Our customer service representatives are highly trained in warehousing and courier processes, enabling them to handle customer order inquiries effectively and efficiently.
Our helpdesk platform offers complete visibility into live activity, allowing clients to track all responses and customer service actions in real-time.
To enhance the customer experience, we provide various communication options, including email, live chat, and dedicated phone lines.