Airbox services

Returns Logistics

Our return fulfilment service takes care of every detail of the returns process, from receipt of stock to reprocessing into the pick face ready for resell to the next customer.

Simplified Returns Process

We offer an easy, efficient solution for handling returns, ensuring accurate and timely processing of exchanges and refunds.
Automated Returns Portal

Customers can initiate returns with ease, creating a hassle-free experience.

Tailored to Orders

The portal adjusts return options based on the customer’s original order information.

Pre-Paid Labels

Both domestic and international pre-paid returns labels are available to simplify returns, reducing friction for your customers.

Real-Time Status Updates

Customers and clients can track the status of returns in real-time, ensuring complete transparency throughout the process.

Quality Control on Returns
QC & Re-tagging

Every returned item is carefully inspected, steam-cleaned, re-tagged, and re-barcode labeled before returning to stock.

Faulty Item Handling

Faulty returns are quarantined for client inspection, with clear photographic evidence available for review.

Streamlined Processing

Returns are processed quickly and efficiently, ensuring that your inventory remains up-to-date and accurate.

In-Depth Reporting & Transparency

With our advanced returns portal, you gain access to detailed reports on return percentages, reasons for return, and more. This ensures that you stay informed and can monitor the return trends to improve your products and customer experience. The ability to track and analyze return data gives you the transparency needed to make informed decisions for your business.

AIRBOX FULFILMENT
Fulfilment, Handled with Care
Whether you are enterprise level or just highly ambitious, driven brand owners, we will always have time to consult and discuss your needs